Online Pokies

Contact Us

Our dedicated customer support team is available to assist you with any enquiries related to your gaming experience. We are committed to providing prompt, professional assistance while ensuring all interactions comply with New Zealand gambling regulations and responsible gaming standards.

Available Contact Methods

We offer multiple communication channels to ensure you receive timely support for all your gaming needs:

  1. Live online chat available 24/7 through our website for immediate assistance with account queries, technical issues, and general support
  2. Email support at [email protected] for detailed enquiries, account documentation, and non-urgent matters with responses within 24 hours
  3. Direct telephone line at 09-123-4567 staffed by trained representatives Monday through Friday, 9:00 AM to 6:00 PM NZDT
  4. Specialised responsible gambling support for self-exclusion requests, deposit limit adjustments, and accessing gambling harm minimisation resources

When contacting us, please provide your account details and clearly describe your enquiry to ensure efficient resolution. All communications are handled confidentially in accordance with New Zealand privacy legislation.

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